I was going to a professional spa with a five star rating and I believed that they were doing a good job until my skin, over time, appeared to be getting worse. I went to Jaclyn one time and she explained to me what my skin condition was and how it could be helped before the facial even began. She was very informative and understanding and provided me with a facial suited to meet the needs of my skin. During the facial, she was very gentle in her extractions. She is also controlled, through, and very professional in how she presents herself to her clientele. I feel like a million dollars after the facial and my skin looks fabulous. I can’t thank her enough for the help that she has given to me and my skin. Whenever I have a question for her, she provides me with an informative and clear answer. Her knowledge of skin care and product lines are fantastic, and if it was not for her, I would still be having horrible problems with my skin. I would highly recommend her for your next facial, I would give her seven stars.